Important notice: By creating or using an account on the Jelly Hot platform, you are considered to have agreed to all of the Terms and Conditions below. Please read them in full.

Introduction & Consent

Jelly Hot (jellyhot.app) is an online gaming platform operating in Bangladesh under an international gaming license. These Terms and Conditions ("Terms") constitute a legally binding agreement between Jelly Hot and its users. By accessing the platform, creating an account, or playing any game, you are deemed to have accepted these Terms.

Jelly Hot reserves the right to modify these Terms and Conditions at any time. When changes are made, a notification will be sent to your registered email and a notice will be published on the platform. Continued use of the platform after any changes will be considered acceptance of the updated Terms. We recommend visiting this page regularly.

Jelly Hot's commitment: We always strive to be transparent and fair. These Terms and Conditions are designed to protect you — not to work against you.

Account Register

When registering with Jelly Hot, you must provide accurate and truthful information. Creating an account with false or misleading details is a direct violation of these Terms and may result in account closure and forfeiture of your balance. Information required at registration includes:

  • Full Name (as per National ID)
  • Date of birth (must be 18 years of age or older)
  • Mobile Number (Bangladesh number)
  • Valid Email Address
  • Mobile Banking Number (bKash/Nagad/Rocket)

Each person may hold only one account. If multiple accounts are detected from the same device, IP address, or mobile number, all accounts will be closed and all bonuses cancelled. Use a strong password to keep your account secure and never share it with anyone. If you notice any suspicious activity on your account, contact the support team immediately.

Age Restriction Policy

Jelly Hot strictly prohibits use by anyone under the age of 18. This is a mandatory requirement under international gaming laws and our licensing terms. If an incorrect date of birth is provided during registration, the actual age will be verified during the KYC process.

Minor protection: If any person has created an account under the age of 18, that account will be closed immediately and any deposited funds will be handled through legal proceedings. Parents are urged to monitor their children's device usage.

Deposit and withdrawal policy

Deposits

Deposits at Jelly Hot can be made via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 200. The maximum single deposit and daily limits vary by payment method and are displayed on the platform. Deposits are generally instant, though minor delays may occasionally occur due to bank processing.

Withdrawals

Withdrawal requests are generally processed within 15 minutes to 24 hours, provided the following conditions are met:

  • Full account verification (KYC) must be completed
  • The minimum withdrawal amount is BDT 500
  • Withdrawals cannot be processed if the active bonus wagering requirements have not been met
  • Withdrawals must be made to the same payment method used for the deposit (where applicable)
  • Withdrawals will be suspended if there is an active investigation on the account
Tip: Complete your KYC verification in advance for faster withdrawals. First-time withdrawals may be subject to additional verification steps, which are a standard part of our security process.

Bonus Terms & Conditions

Jelly Hot offers a range of bonuses including welcome bonuses, reload bonuses, free spins, and loyalty points. Specific terms may vary by bonus, but the general conditions are:

  • Wagering requirements: Bonus amounts typically require 20x to 40x wagering before a withdrawal can be made.
  • Validity: Most bonuses are valid for 7 to 30 days. Any unused bonus will be cancelled once the validity period expires.
  • Game restrictions: Some bonuses are only valid on specific games and may not apply to all games.
  • Maximum Bet: The maximum bet amount is limited while a bonus is active.
  • Multiple bonuses: Multiple bonuses cannot be active at the same time.

Jelly Hot reserves the right to modify, suspend, or withdraw any bonus offer at any time. If you have any questions about a bonus, please contact the support team.

Gaming rules

All games on Jelly Hot are powered by RNG (Random Number Generator) technology, ensuring every outcome is completely fair and random. Results are never influenced by any player's personal history or identity.

If a technical issue occurs during a game, Jelly Hot reserves the right to void the relevant round and refund the wagered amount. However, the results of completed rounds will not be altered. Deliberately disconnecting during a game to gain an advantage is strictly prohibited.

Prohibited Activities

The following activities are strictly prohibited on the Jelly Hot platform and will result in immediate account closure:

  • Playing games using automated software, bots, or scripts
  • Using another person's account or sharing your account with a third party
  • Exploiting system vulnerabilities or bugs to gain an unfair advantage
  • Fraudulent exploitation of the bonus system (Bonus Abuse)
  • Creating multiple accounts
  • Using the platform for money laundering or illegal financial transactions
  • Attempting to hack or gain unauthorized access to any part of the platform
  • Harassment of other players or inappropriate behavior
Warning: If any prohibited activity is detected, jelly hot reserves the right to close the account and forfeit all balances without prior notice. In serious cases, the matter may also be reported to law enforcement authorities.

Privacy and data protection

Jelly Hot takes your personal information extremely seriously. All data provided during registration is protected with 256-bit SSL encryption and is never sold to third parties. Your information may only be shared in the following circumstances:

  • To regulatory authorities to fulfill legal obligations
  • To payment providers for processing transactions
  • To security partners for fraud prevention

For more details, visit our Privacy Policy Read.

Account closure and termination

You may close your account at any time by contacting the support team. Before closure, you will be given the opportunity to withdraw any active balance; however, any active bonuses will be forfeited if their wagering requirements have not been met.

Jelly Hot reserves the right to close any account for the following reasons:

  • Violation of these Terms
  • Fraudulent or deceptive activity
  • Registering with false information
  • Account inactive for an extended period (more than 12 months)
  • Legal or regulatory reasons

Responsible gaming commitment

Jelly Hot firmly believes that gaming is a form of entertainment and should be enjoyed responsibly. We provide all our players with the following tools and benefits:

  • Setting daily, weekly, and monthly deposit limits
  • Temporary Self-Exclusion (from 1 day up to 6 months)
  • Permanent Self-Exclusion Option
  • Setting time limits for gaming sessions
  • Reality Check Notification

For more details, visit our Responsible Gaming Visit the page.

Terms & Conditions Amendment Policy

Jelly Hot may update these Terms and Conditions as needed. For significant changes, a notification will be sent to your registered email at least 7 days in advance. Minor changes will be reflected on the website without prior notice. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

Contact: If you have any questions about these Terms and Conditions, please contact our support team. We are always ready to assist you.